Privacy Policy

This Privacy Policy explains how Clinique des Champs-Élysées New York ("the Clinic," "we," "our," or "us") collects, uses, stores, and protects your personal information when you visit our website, complete a consultation form, schedule an appointment, subscribe to our communications, or otherwise interact with us online. The clinic is located at 5 East 57th Street, 12th Floor, New York, NY 10022.

1. Information We Collect

We may collect the following information:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Treatment interests

  • Consultation requests

  • Appointment information

  • Any information submitted through contact forms, lead forms, surveys, or emails

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Pages viewed

  • Referral source

  • Website interactions

  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

  • Schedule and manage consultations and appointments

  • Respond to inquiries and requests

  • Provide information about treatments and services

  • Send appointment reminders

  • Improve our website and services

  • Analyze website traffic and user behavior

  • Deliver marketing and promotional communications

  • Comply with legal and regulatory obligations

  • Protect the security of our website and users

3. Marketing Communications

If you provide your contact information, we may send promotional emails, newsletters, special offers, treatment updates, and clinic news. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly. Similar practices are described in the broader Clinique des Champs-Élysées privacy framework.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Improve website functionality

  • Understand visitor behavior

  • Measure advertising performance

  • Personalize your experience

  • Support remarketing and advertising campaigns

You may manage cookie preferences through your browser settings. Cookie usage is a standard component of the Clinique des Champs-Élysées website ecosystem.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers who assist with website hosting, analytics, CRM systems, appointment scheduling, email communications, and marketing

  • Professional advisors and legal representatives

  • Government authorities when required by law

  • Successors in connection with a merger, acquisition, or business transfer

All third-party providers are expected to maintain appropriate confidentiality and security measures.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce our agreements

  • Support legitimate business operations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

8. Your Privacy Rights

Depending on your state of residence and applicable laws, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Obtain a copy of your information

  • Opt out of certain marketing communications

  • Restrict certain uses of your information

To exercise these rights, please contact us using the information below.

9. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as appointment scheduling platforms, analytics providers, payment processors, or social media platforms. We are not responsible for the privacy practices of those third parties.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact:

Clinique des Champs-Élysées New York
5 East 57th Street, 12th Floor
New York, NY 10022
Email: contact@champs-elysees-clinic.com